TIRES AND LUBE LLC
Terms & Conditions
Effective Date: March 28, 2026
Last Updated: October 28, 2026
Welcome to Tires and Lube LLC ("Tires and Lube," "Company," "we," "us," or "our").
These Terms and Conditions govern your access to our website, use of our booking and communication systems, purchase of products, and use of our mobile and in-shop automotive services.
By scheduling an appointment, purchasing products, authorizing work, or using our website, you agree to these Terms and Conditions, subject to applicable law.
Please read these terms carefully before requesting or receiving services.
1. Company Information
Tires and Lube LLC is a Montana-based automotive service business specializing in mobile tire services, tire sales, oil changes, and related vehicle maintenance.
Our primary service areas include:
Bozeman, Montana
Belgrade, Montana
Big Sky, Montana
Three Forks, Montana
Gallatin Gateway and surrounding Gallatin Valley communities
Additional locations within our available service area
Service availability is subject to technician scheduling, travel distance, weather, road conditions, and operational limitations.
Company: Tires and Lube LLC
Website: [Insert Website URL]
Phone: [Insert Business Phone Number]
Email: [Insert Business Email Address]
Business Address: [Insert Business Mailing Address]
2. Services Provided
Our services may include:
New tire sales and installation
Seasonal tire changes and wheel swaps
Tire mounting and computerized balancing
Tire pressure monitoring system (TPMS) installation and programming
Flat tire repair
Tire inspections and recommendations
Full synthetic oil changes
Oil filter replacement
Mobile fleet maintenance
Tire storage, where available
Other automotive maintenance services expressly agreed upon before service
Not all services are available for every vehicle, tire size, wheel configuration, or location.
We reserve the right to decline services that exceed our equipment capabilities, present unreasonable safety risks, or cannot be completed according to acceptable automotive service practices.
3. Appointments and Scheduling
Appointments may be requested through our website, telephone, text messaging, or other authorized booking channels.
An appointment is not guaranteed until confirmed by Tires and Lube.
Customers must provide accurate information, including:
Full name and contact details
Service address
Vehicle year, make, and model
Tire and wheel sizes, when applicable
Requested service
Any known vehicle problems or unusual conditions
We may request additional information or photographs before confirming service.
Appointment times are subject to traffic, weather, previous service delays, mechanical issues, and other circumstances outside our reasonable control.
We will make reasonable efforts to notify customers of significant changes to confirmed appointment times.
4. Mobile Service Requirements
For mobile services, the customer must provide a safe, legal, and reasonably accessible location where work can be performed.
The service location must:
Provide adequate space around the vehicle.
Have reasonably level and stable ground.
Allow safe operation of jacks, lifting equipment, and service machinery.
Be legally accessible to our technicians.
Be free of dangerous traffic exposure and other foreseeable hazards.
Allow the technician to complete the requested service without unreasonable interference.
Tires and Lube may refuse, postpone, or discontinue work if the location is unsafe.
Customers are responsible for obtaining permission to perform vehicle maintenance at apartments, private communities, parking structures, commercial properties, or other restricted locations.
Additional travel charges or rescheduling fees may apply when disclosed and authorized.
5. Pricing, Estimates, and Additional Charges
Service prices depend on vehicle type, tire dimensions, wheel design, service complexity, product selection, travel distance, and other relevant factors.
Prices advertised on our website or social media are subject to change and may not include every vehicle-specific requirement.
Any applicable travel fees, service fees, taxes, disposal charges, specialty equipment charges, or additional labor will be disclosed before the related work is authorized.
If additional work is required after service begins, we will request customer approval before proceeding, except where otherwise permitted by law.
Written quotes remain valid for the period specified in the quote. If no period is specified, pricing and product availability must be reconfirmed before service.
6. Payments
Unless otherwise agreed in writing, payment is due upon completion of the authorized service.
Accepted payment methods will be communicated at booking or invoicing.
Customers are responsible for all authorized services, products, applicable taxes, and disclosed fees.
For fleet accounts or customers with approved payment terms, invoices must be paid according to the agreed billing schedule.
Returned payments, disputed charges, and overdue accounts may be subject to lawful collection remedies and any fees expressly agreed upon in advance.
We reserve the right to require deposits or advance payment for special-order tires, customized products, or large fleet appointments.
7. Cancellations, Rescheduling, and No-Shows
Customers are encouraged to cancel or reschedule appointments as early as possible.
Standard cancellation notice: [Insert cancellation notice period.]
Any cancellation fee, missed-appointment fee, or nonrefundable deposit must be disclosed to and accepted by the customer before the booking is finalized.
If a technician arrives at the confirmed location and cannot perform the service because the vehicle is unavailable, the customer is absent, or the location is inaccessible, a previously disclosed and agreed-upon service call fee may apply.
Weather-related cancellations, unsafe working conditions, and circumstances beyond the reasonable control of either party will be handled individually.
Special-order products may be subject to separate return or cancellation conditions disclosed at purchase.
8. Customer Responsibilities
Customers agree to:
Provide accurate vehicle and service information.
Disclose known mechanical defects, modified suspension components, damaged wheels, aftermarket hardware, or existing tire problems.
Provide access to the vehicle, wheels, locking lug nut keys, and other required components.
Remove valuables and secure personal belongings near the work area.
Inform our technicians of any special manufacturer or aftermarket installation requirements.
Review completed services and notify us promptly of any concerns.
Customers must not operate the vehicle when a technician has identified a condition making it unsafe to drive.
9. Tire Installation, Wheel Mounting, and Balancing
Tires and Lube performs installation services using appropriate professional equipment and generally accepted industry practices.
However, tire installation may be affected by existing conditions, including:
Bent, cracked, or previously repaired wheels
Corrosion or deterioration of wheel mounting surfaces
Damaged tire beads
Worn or damaged lug nuts, bolts, or studs
Incorrect wheel specifications or offsets
Incompatible tire and wheel combinations
Previously damaged TPMS components
Excessive tire wear or aging
We may decline to install tires or wheels that do not meet applicable safety requirements.
Wheel balancing reduces vibration caused by mass imbalance but does not correct every cause of vibration, including bent wheels, tire uniformity problems, suspension defects, wheel bearing wear, or alignment issues.
We are not responsible for preexisting mechanical defects or damage caused by incompatible products, improper previous installation, or conditions outside the authorized work, except to the extent caused or worsened by our negligence.
10. Lug Nuts, Wheel Bolts, and Torque Specifications
Wheels will be installed using applicable manufacturer torque specifications where reasonably available and appropriate for the wheel and hardware configuration.
Customers must disclose aftermarket wheels, nonstandard fasteners, wheel spacers, adapters, or other modifications.
Tires and Lube may decline installation when the correct hardware or necessary fitment information is unavailable.
Customers must follow any wheel fastener reinspection or retorque instructions provided after service, including manufacturer recommendations.
Any unusual vibration, wheel noise, or suspected loose fastener after service should be treated as a safety concern. The customer should stop driving when safe and contact us immediately.
11. Tire Pressure Monitoring Systems (TPMS)
TPMS service may include sensor inspection, installation, activation, programming, and relearning procedures.
TPMS functionality depends on vehicle compatibility, sensor condition, correct programming, and the operational condition of the vehicle's receiver and control systems.
Newly installed TPMS sensors may require additional vehicle driving cycles or manufacturer-specific relearn procedures.
Tires and Lube is not responsible for an unrelated preexisting malfunction of the TPMS system.
Any additional diagnostic work or parts will require separate customer authorization.
12. Customer-Supplied Tires, Wheels, and Parts
Customers may request installation of tires, wheels, or parts purchased from another supplier.
We reserve the right to inspect and reject customer-supplied products that are damaged, unsuitable, incompatible, excessively worn, or otherwise unsafe.
Tires and Lube does not provide a product warranty for parts purchased from third parties.
Our responsibility for customer-supplied products is limited to the workmanship we perform, subject to applicable law.
We are not responsible for manufacturing defects, incorrect specifications, undisclosed product damage, or failures unrelated to our work.
13. Used Tires and Preexisting Damage
Used tires naturally experience wear, aging, rubber deterioration, and exposure to environmental conditions.
A tire may contain internal damage that is not visible during an ordinary external inspection.
We do not guarantee the remaining service life of customer-supplied used tires or previously installed tires.
Customers acknowledge that tire condition can change due to road hazards, inflation practices, vehicle alignment, driving habits, storage, and age.
We may refuse to mount or repair any tire that we reasonably determine to be unsafe.
14. Flat Tire Repairs
Flat tire repairs are performed only when the tire's condition and damage location permit a safe repair consistent with applicable industry standards.
Not all punctures can be repaired.
Tires with sidewall damage, significant structural damage, excessive wear, or other unsafe conditions may require replacement.
The customer is responsible for approving replacement tires or additional work.
A completed repair does not guarantee against future punctures, unrelated tire failures, or new road damage.
15. Oil Changes and Fluid Services
Oil changes are performed using products appropriate for the vehicle based on the information available to us and the services authorized.
The customer is responsible for disclosing:
Engine modifications
Known oil leaks
Existing engine warning lights
Previous oil consumption problems
Damaged oil pans or drain plugs
Nonstandard filters or other modifications
Manufacturer requirements that differ from the original vehicle configuration
We may refuse work where existing damage prevents safe or proper service.
Our oil change service does not include a complete engine inspection or guarantee against unrelated mechanical failures.
Customers must promptly notify us of warning lights, oil leaks, abnormal engine noises, or other problems observed after service.
If a low-oil-pressure warning appears, the driver should safely stop the engine and arrange an inspection rather than continue driving.
16. Vehicle Condition and Preexisting Damage
Before beginning service, our technicians may inspect and document the general condition of tires, wheels, and components directly relevant to the requested work.
Photographs may be taken to document existing damage, service conditions, safety concerns, and completed work.
Examples of preexisting conditions include damaged tire beads, wheel corrosion, cracked wheels, stripped fasteners, damaged TPMS sensors, or deteriorated vehicle components.
Tires and Lube is responsible for damage caused by its failure to exercise reasonable care in performing authorized services, subject to applicable law.
We are not responsible for unrelated preexisting conditions or ordinary wear and deterioration.
Nothing in these Terms excludes liability that cannot legally be excluded.
17. Warranties and Workmanship
New tires and automotive products may carry a separate manufacturer's warranty.
Warranty eligibility, coverage, exclusions, and claim procedures are determined by the applicable manufacturer.
Tires and Lube stands behind its own installation workmanship.
Customers should report suspected workmanship problems promptly, provide relevant documentation, and allow us a reasonable opportunity to inspect the vehicle and investigate the concern.
If our workmanship is found to be defective, we will provide an appropriate remedy as required by applicable law and any written workmanship warranty supplied with the service.
Warranties do not ordinarily cover:
New road hazard damage
Improper inflation or vehicle maintenance
Accidents or misuse
Normal tire wear
Mechanical defects unrelated to our service
Unauthorized modifications
Damage caused by unrelated third-party repairs
Any specific warranty duration or additional warranty benefits must be stated on the customer's invoice or separate written warranty.
18. Tire Storage
Where tire storage is offered, storage terms, pricing, pickup requirements, duration, and any additional protections will be disclosed separately.
Customers must identify the stored tire or wheel sets and provide accurate ownership information.
Tires and Lube will use reasonable care in handling stored property.
Abandoned property, unpaid storage fees, and unclaimed items will be handled according to applicable Montana law and any written storage agreement.
19. Fleet and Commercial Services
Commercial fleet customers may be subject to separate written agreements covering service rates, vehicle access, scheduling, invoicing, payment terms, and maintenance requirements.
Where a signed fleet agreement conflicts with these general Terms, the fleet agreement controls to the extent of the conflict.
Fleet operators remain responsible for vehicle registration, insurance, required inspections, and lawful operation of their vehicles.
20. Safety and Service Limitations
Customer and employee safety is a priority.
We reserve the right to stop or refuse service when equipment, vehicle condition, weather, road conditions, customer conduct, or the work environment presents an unreasonable safety risk.
Our technicians may recommend additional repairs when unsafe conditions are discovered.
A technician's recommendation does not substitute for a comprehensive vehicle inspection unless specifically included in the authorized service.
21. Communication and SMS Messaging Terms
Tires and Lube LLC may use telephone calls, email, and SMS text messages to communicate with customers.
Types of messages may include:
Appointment confirmations
Appointment reminders
Technician arrival notifications
Service scheduling updates
Estimates and invoices
Questions regarding vehicle information
Service follow-ups
Customer support
Promotional offers, but only when separately authorized
SMS Consent
By voluntarily providing your mobile phone number and expressly opting in to our SMS program, you authorize Tires and Lube LLC to send text messages for the purposes identified at the time of consent.
Consent to receive promotional text messages is optional and is not a condition of purchasing products or services.
Providing a telephone number alone does not automatically constitute consent to receive marketing texts.
Message Frequency
Message frequency varies depending on appointments, service activity, and the messaging program selected.
Message and Data Rates
Message and data rates may apply according to your wireless carrier and mobile plan.
Opt-Out
You can opt out of receiving text messages at any time by replying STOP.
We also honor other clear and reasonable requests to discontinue messaging.
Customer Support
Reply HELP for assistance, or contact us directly using the contact information on our website.
Mobile Information Protection
Mobile opt-in information and SMS consent records will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties for independent marketing.
We may use service providers solely to deliver messages on our behalf under appropriate confidentiality and privacy obligations.
Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Additional details are provided in our Privacy Policy.
22. Website Use
Our website is provided for general business information, service inquiries, appointment requests, and customer communication.
Users agree not to:
Attempt unauthorized access to our systems.
Submit fraudulent bookings or misleading information.
Interfere with website functionality.
Copy or misuse copyrighted website content.
Use our communication systems for unlawful purposes.
We may restrict access when necessary to protect our systems, customers, or business operations.
23. Intellectual Property
Website text, logos, branding, photographs, graphics, and original business materials belonging to Tires and Lube LLC are protected by applicable intellectual property laws.
Unauthorized commercial reproduction or distribution is prohibited without written permission, except as allowed by law.
24. Third-Party Services
We may use third-party providers for payment processing, booking, communication, website hosting, or related operational functions.
These providers may maintain separate terms and privacy policies governing their services.
Tires and Lube is not responsible for independent third-party services outside our control, but remains responsible for its own obligations under applicable law.
25. Limitation of Liability
To the extent permitted by applicable law, Tires and Lube LLC will not be liable for indirect, incidental, special, or consequential losses arising from service delays, website interruptions, or events beyond our reasonable control.
This limitation does not apply to liability that cannot lawfully be limited or excluded, including liability arising from negligence where such limitation is prohibited.
Nothing in these Terms waives the customer's rights or remedies under applicable consumer protection laws.
26. Events Beyond Our Control
Tires and Lube will not be responsible for reasonable delays or inability to perform services caused by events beyond our control, including severe weather, unsafe road conditions, natural disasters, government restrictions, supply disruptions, or significant equipment failures.
We will make reasonable efforts to communicate disruptions and arrange alternative service dates when practical.
27. Disputes and Governing Law
These Terms are governed by the laws of the State of Montana, without regard to conflict-of-law principles.
Customers are encouraged to contact Tires and Lube first regarding any service concern so that we can investigate and seek a reasonable resolution.
Any legal proceedings will be subject to applicable jurisdiction and venue requirements.
Nothing in this section limits rights under applicable state or federal law.
28. Changes to Terms and Conditions
We may update these Terms and Conditions to reflect changes in services, business practices, technology, or applicable law.
Updated Terms will be published on our website with a revised effective date.
Changes will apply prospectively, except where otherwise permitted by law and applicable agreements.
29.Privacy Policy:
Sharing of Personal Information
Tires And Lube LLC will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Tires And Lube LLC at any time. To opt-out, you can reply "STOP" to any text message you receive from us.
Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.
30. Contact Information
For questions regarding these Terms and Conditions, appointments, or services, please contact:
Tires and Lube LLC
Montana, United States
Phone: 406.577.8330
Email: info@tiresandlube.com
By requesting or authorizing services from Tires and Lube LLC, you acknowledge that you have had the opportunity to review these Terms and Conditions.